Legal

Privacy policy

Last updated: 27 October 2026

Who we are

Uphill Coach is run by Ciaran McAleenan and Matt O'Reilly in Co Down, Northern Ireland. We are the data controller for the personal information described here. Contact us about anything on this page at hello@theuphillcoach.com.

What we collect

• Contact form: your name, email, running experience and training (such as weekly volume, terrain, recent races and results), goal race and your message.
• Health questionnaire: if you become a client, information about your health, injuries and medical conditions. This is special category data and we only collect it with your explicit consent.
• Coaching: the training data you share with us, such as sessions, heart rate, race results and how you're feeling.
• Payments: your name and billing details. Card details are handled by our payment provider and never seen or stored by us.
• Website visits: anonymous, cookie-free statistics (pages viewed, country, browser type). These don't identify you.

Why we use it

• To reply to your enquiry and, if you go ahead, to provide coaching. Our lawful basis is taking steps to enter into, and then performing, a contract with you.
• To plan training safely around your health. Our lawful basis for health information is your explicit consent, which you can withdraw at any time.
• To keep financial records, because the law requires it.
• To understand how the website is used so we can improve it. Our lawful basis is our legitimate interest, and the data is anonymous.

We never sell your data or use it for advertising.

Who we share it with

Only the service providers we need to run Uphill Coach, each bound to protect your data:

• Web3Forms, which delivers website form submissions to our inbox.
• Cloudflare, which hosts this website and provides cookie-free visitor statistics.
• Our training platform, which delivers your sessions.
• Our email and payment providers.

Some of these providers process data outside the UK. Where they do, they use legal safeguards such as the UK International Data Transfer Addendum.

How long we keep it

• Enquiries that don't lead to coaching: up to 12 months.
• Coaching and health information: while you're coached by us, then deleted within 12 months of you leaving.
• Payment records: 6 years, as required for tax purposes.

Your rights

You can ask to see, correct, delete or take a copy of your data, object to how we use it, or withdraw consent at any time. Email hello@theuphillcoach.com and we'll respond within one month.

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This website doesn't use cookies for tracking or advertising, so there's no cookie banner.